Customer Service

We’re here for you!

We understand that a Composite is a big purchase for your chapter so our customer service team is dedicated to making sure that it is absolutely perfect!

Call us at 1-866-473-3592 if at any point you…

Have questions?
We’ll answer them or transfer you to someone who can!

Need assistance?
Having trouble figuring out how to select your Composite design options or want a little advice on color coordinating? Give us a call!

Aren’t 100% satisfied with your product?
We want you to love your Composite so give us a call if you aren’t completely happy with the way it turned out. If the error is on us, we’ll replace your Composite free of charge!

Have a scheduling conflict?
Call our Scheduling Department if you need to reschedule your shoot, we’re flexible!

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Why Choose GreekYearbook?

Many GreekYearbook employees are former sorority/fraternity members so we understand the importance of having the perfect sorority and fraternity Composite. We will make sure you receive your Composite quickly and at an all-inclusive price!

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All-inclusive Pricing

No surprises, no hidden extras, and always the best price in the industry.

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Preferred Scheduling

We'll work with you, especially around your chapter's busy schedule!

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Fast Turnaround Time

Shipping as early as 2 weeks after your final approval and payment.

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Top-quality Materials

We use premium materials and hand-craft each Composite with care.

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FREE Design Options

Choose your colors, borders, fonts, frames and so much more.

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Customer Service

Our Picture Perfect Guarantee promises you'll be 100% happy.

Quick facts on Composite Photography:

Picture Perfect Guarantee: This is GreekYearbook's pinky promise to provide not only beautiful photos, but also the best service--guaranteed! If your creation doesn't meet expectations, we'll work with you to make certain you have a fantastic experience. Learn more about our Picture Perfect Guarantee.

The Shoot: We will schedule a few hours for your sorority or fraternity to have their Composite photoshoot. When our Photographer arrives he/she will take 4-5 poses of each person in your group. sorority or fraternity member will be able to view his/her portraits and approve it at the shoot. If a group member is ever unhappy with his/her photo, we will continue until it is absolutely perfect. Our GreekYearbook photographers are professional, courteous, and extremely efficient at getting your sorority or fraternity Composite photos done in a speedy manner. On average, our Photographers can photograph up to 35 members per hour.

Turnaround: With our online design system, myGYB, the turnaround time for a Composite is determined by the client. Depending on your specific needs, and if there are any changes, is what determines the length of your turnaround time. On average our clients receive their Composite within 30 business days after their photoshoot however, we guarantee it within 60 days from receiving all design information needed.

Online Proofing System: GreekYearbook is proud to be the only Composite company in the country that offers myGYB, an online account management system for your sorority or fraternity Composite.

You will be able to login to your myGYB account to:
  • Manage and choose your design online using myGYB
  • Keep GreekYearbook up to date on all your contact information including current shipping address, email and phone number.
  • No need to call or email us! Just check your message board to get updates about your chapter's Composite!
  • Keep track of all conversations with GreekYearbook to monitor changes and expected time of delivery.
  • Get real-time shipping and tracking information for your sorority or fraternity Composite.
  • View and request changes to your proof directly online for your Composite.

Have questions?

We have a convenient Help Center.